OPERATIONAL SERVICES



Managed Print Services

Colour Printers

Our managed print services are supported by award-winning office colour multifunction printers (MFPs) that offer cost-effective, high-performance, high-value document management solutions for any office setting. The Optimise office product line delivers a broad range of print, copy, scan, and fax volumes and output speeds with advanced finishing options. Colour multifunction printers feature security options to meet the specific needs of your business. Designed to be compact and efficient, our colour multifunction printers are suitable for home office and commercial use.
We offer solutions from Kyocera, and Konica Minolta that we select and configure to meet your specific requirements.

Black and White printers - Bolster your managed print services with compact and cost-effective design, black and white multifunction printers from Tytec deliver high-speed output, low-cost operation and all-in-one functionality for small- to mid-sized business departments and workgroups. Highly versatile devices, these multifunction printers can be configured with the appropriate modular finishing option to fit your company’s requirements. These include sorting and grouping, stapling, two and three-hole punching and saddle stitch booklet making if required.

Wide format office printers

Optimise offers a total colour or black and white managed print services for anyone who needs to print, scan, copy, and archive and distribute large format documents. Our wide-format MFP’s will provide for true print flexibility and precision in the CAD/GIS environment and deliver the smoothest curves, finest lines and most precisely rendered text and graphics.

Other printers

Do you have a requirement for a colour or monochrome printer only? Our managed print services offer desktop or networked printer solutions from Konica Minolta that we select and configure to meet your specific requirements.

CCTV

For your CCTV requirements, let Optimise assist you with the installation of this invaluable tool for security surveillance, production management and the prevention of accidents, health-and safety issues in the workplace. We will recommend the relevant network IP cameras, infrared and thermal night vision CCTV cameras to suit your requirements and fit in with your existing technology where possible.

Maintenance - World class customer support and managed print services

Our comprehensive maintenance plans provide YOU with exceptional customer service and committed technical support.

Optimise Group operation is augmented by seamless telephonic and on-line helpdesk which assists with all service requests, consumable orders and delivery and software & technical support queries on our products and solutions.

We leverage on the strength of our strategic partner network to ensure we provide a comprehensive nationwide service.

Our Managed Print Service monitors monthly volumes, automatically logs technical calls and orders toner, without intervention on your part, making for a hassle free customer experience.

Telecoms- Converged Voice and Data Communication

Optimise is your premier business Telecomms and PBX equipment provider with the expertise and solutions required to meet most requirements. We have sales offices in Cape Town and Gauteng and offer service coverage throughout South Africa. Our specialization is convergence technologies, which means, your voice and data is combined on one network. This technology allows for simplified adding or removing of users, moves, changes and future expansion. It even allows for remote phone access to your office.

Our solutions enable our customers to reduce the cost and improve the efficiency of running a converged voice and data communication infrastructure. Capacity of the solutions will cater for five to 3000 users. Deployment of the software can be undertaken on a Virtual Machine or Dedicated server.

Options for Third party integration include TAPI Link lite, TAPI Link Pro and DevLink Pro. Administration of the solution is performed via a Web based interface or via a Windows® client. The solution will also cater for database back-up and restore functionality.

We support the following devices:
  • IP phones
  • Digital phones
  • Analog phones
  • Softphones
  • Analog and Digital Cordless (including DECT)
  • Any combination of the above

Connectivity - Broadband Voice and Data services

At Optimise we enable YOU to reduce the cost of voice and data connectivity while significantly improving business agility. We achieve this by using a secure and reliable voice and data network. This type of network allows for multiple points-of-presence and is capable of delivering various types and levels of service to any location.

This enables organisations to converge their voice and data connectivity, gaining the advantage of reducing costs and achieving greater levels of flexibility.

Multiple points of presence deliver excellent connectivity to wherever you find yourself throughout South Africa. This service will soon be extended further afield into other African countries.

Video Conferencing To ensure that we continually offer the best video conferencing solutions to our customers, Optimise have partnered with VIDYO, the global leader. VIDYO visually connects the world by embedding the highest quality, most scalable, interactive video conferencing communications into the broadest and most innovative applications, workflows and IoT devices. By delivering the best infrastructure and highest resolution, their performance is unmatched over mobile and at scale.

Features:
  • Receive up to 4K video and content
  • Dynamic adaptation technology continuously optimizes the video for unmatched fidelity, even on wireless
  • Screen configurations supporting up to 16 participants viewable on screen
  • Multipoint Content Sharing: toggle to switch between shares from multiple participants
  • Calendar integration for single-tap meeting access with support for Microsoft® Exchange and Google® Calendar
  • Flexible content and participant video layouts
  • Meet with participants from all types of endpoints, including room systems, desktops, laptops, tablets, and mobiles via VidyoCloud™ or on-premise VidyoConferencing™ system
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